CAMBODIAN NATURAL WAVY

 At The Raw Line, we value your time and strive to get your orders to you as quickly and securely as possible. Your satisfaction is our priority, and we take pride in our prompt and reliable shipping process.

• Processing Time: Orders are processed within 2-5 business days to ensure your items are carefully prepared and packaged.
• Shipping Options: Enjoy standard shipping, which typically takes 3-4 business days. Need it faster? Expedited shipping options are available at checkout for your convenience. (This does not include processing time) 
• Tracking Information: We'll provide tracking information as soon as your order ships, so you can keep an eye on its journey to your doorstep.

At The Raw Line, we want you to be completely satisfied with your purchase. We understand that sometimes things don't go as planned, and we're here to help make it right with our customer-friendly return, exchange, and refund policy.

• Eligibility: If you’re not completely satisfied, returns and exchanges are accepted within 14 days of receipt, provided the hair is in its original, unaltered condition. Hair must not be washed, dyed, installed, or tampered with.
• Easy Return Process: To initiate a return or exchange, simply contact our customer service team with your order number and reason for return. We’ll provide you with a Return Merchandise Authorization (RMA) number to ensure a smooth process.
• Quick Refunds: Once we receive and inspect your return, refunds will be processed within 7-10 business days. Please note that the original shipping cost is non-refundable.
• Hassle-Free Exchanges: If you’d like to exchange an item, let us know your desired product. We’ll process the exchange as soon as we receive the original item in its unused condition.